Fixing Neo Access errors in ProTools
Are you running ProTools using Mac OSX? Ever tried to bounce a track to disk only to receive the unhelpful message - "Could not bounce to disk. Neo Access error"? Well surprisingly, this error has nothing to do with the Matrix (note nerd reference there).
I've received the Neo Access error a number of times now, and it took me a little while to solve the drama. Here's how to solve the problem.
In Mac OSX:
1) Double-click each of your hard drives/volumes on your system and drag each folder called "Digidesign Databases" to the trash. There will be one on the top level of each drive/volume.
2) Go to your MacIntosh Hard Drive (your system drive)\Library\Application Support\Digidesign\Databases and drag the "Volumes" folder to the trash.
3) Empty the trash and restart the computer.
The Database files will automatically be rebuilt the next time you use Pro Tools, eliminating any corruption of the files (which apparently what the Neo Access error is all about). So there you have it. I hope this saves someone else the frustration that I went through before I found out about this simple fix!
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March 22nd, 2007 23:03
[…] If you’ve got a Mac and are running ProTools, then chances are one day you’ll get a “Neo Access Error”. In that case, you’ll want to read this, fixing a Neo Access Error in ProTools. […]